Benefits to your customers

• They can directly check their orders' statuses any time esp. in their office hours (while you are sleeping in HK time)
• The statuses are always up to the minute
• They can save the statuses to Excel file format for further processing
• They can email these statuses easily to their colleagues or their end users
• They can always retrieve old documents of their orders as they are now stored electronically

Benefits to you

• Your customers don't need to call you outside of your office hours to check on their orders
• You don't have to phone/fax/email your factory colleagues many times a day to gather the information/statuses
• Data is stored centrally in 1 place. No more confusion over which document/email contains the latest information